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Bug #97: Adjusting rating via hotkeys causes iTunes to crash

Kind bug
Product Synergy
When
Status closed
Reporter Brad Cavanagh
Tags no tags

Description

I have hotkeys Apple-F4 and Apple-F5 set up to decrease and increase the currently-playing track's rating. Up until I tried doing so on an Apple Lossless-encoded file, it worked just fine. Then I tried it on that ALE file, and it caused iTunes to crash. What happens is that iTunes skips very briefly, then stops and beachballs, then crashes. I've tried changing the hotkeys to something else (various function, option, shift, control, and apple key combinations, along with getting off the function keys and trying ctrl-opt-apple-i and ctrl-opt-apple-k), and they all have the same iTunes-crashing result.

Other Synergy hotkeys work fine -- I have apple-f8 set to display the floater, apple-f9 to play/pause, apple-f10 to go to the previous track, and apple-f11 to go to the next track. Those all work.

This worked fine last week and I don't think I've changed anything that would cause it to break. Perhaps the ALE file is a red herring, but that's all I could think of. I had been using Synergy 1.5b when I initally had the problem, but I've since upgraded to 1.6.1 and am still having the problem.

Comments

  1. Greg Hurrell

    I just tried to reproduce this crash by ripping a track from a CD to Apple Lossless, then playing it, and changing the rating using Synergy hot keys. No crash (nor any skipping or beachballing either).

    This leads me to suspect that there is a problem with that particular file on your system. I'll bet you can make iTunes crash trying to edit the rating on that file using other means. For example, an AppleScript like this will probably also make it crash:

    tell application "iTunes.app" to set rating of current track to 80

    If you can confirm that that is the case, then we can close this bug. You'll need to re-encode that file and report the bug to Apple:

    http://www.apple.com/feedback/itunes.html

  2. Brad Cavanagh

    Sorry for filing this one here, it wasn't Synergy's fault. :-) Thanks for the hint about sending an AppleScript command. I tried that and it generated a crash in the same way I was getting with Synergy. I looked at the crash log and saw some question marks in one of the thread listing next to a plugin I'd installed a while back called projectM (I think). I removed the plugin, fired up iTunes, and now everything works just fine.

  3. Greg Hurrell

    Marking CLOSED.

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