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Home » Issues » Support ticket #1862

Support ticket #1862: Moved to new machine

Kind support ticket
Product Synergy
When Created 2011-08-30T11:01:07Z, updated 2011-08-31T07:26:04Z
Status open
Reporter anonymous
Tags no tags

Description

I'm trying to install version 2.9 synergy to my mac but its greyed out when I enter email and serial number

Comments

  1. Greg Hurrell 2011-08-31T07:26:04Z

    You must enter your email address and license exactly as they appear on your license notice; to avoid errors, using copy-and-paste is suggested.

    The most common mistake is entering the wrong email (serial numbers are bound to the email address used at the time of purchase).

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