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Bug #1780: Synergy won't accept my serial

Kind bug
Product Synergy
When Created , updated
Status closed
Reporter anonymous
Tags no tags

Description

Hi,

I've bought synergy a while ago, and recently had to re-install it. For some reason it won't accept my serial number now. I enter my e-mail address and serial number, but the 'ok' button does not become active, so I can't press it.

Comments

  1. Greg Hurrell

    Licenses are case-sensitive and tied to the email address used at the time of purchase, so make sure you are using the serial number and email address exactly as they appear on your license notice. I recommend using copy and paste for obvious reasons.

    If you're still having trouble send me an email and if necessary I can send you a screenshot showing what successful registration looks like.

    The other possibility is that you might be using a very old serial number in a recent version of Synergy. If that is the case see this page.

  2. Greg Hurrell

    As I haven't heard back from you, I presume this issue is now resolved. Will mark as closed. Let me know if you need any more help.

  3. Greg Hurrell

    Status changed:

    • From: new
    • To: closed
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