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Support ticket #1351: Upgraded to 3.4 and no longer registered

Kind support ticket
Product Synergy
When Created , updated
Status closed
Reporter anonymous
Tags no tags

Description

I received Synergy (version 3.3 I believe) from the MacHeist Christmas bundle, and when I found out a new version was out (3.4), I downloaded and installed it. However, now it's asking for my serial number. After digging around and not being able to find it, I discovered that the version I got from MacHeist was apparently a special version that did not require a serial number. Now I'm stuck with a trial instead of the real deal. Anyway I can get a 3.4 license for free, or at least revert to the special 3.3 version? I do believe I used the email address [redacted] with MacHeist, if that's any help. Thanks!

Comments

  1. Greg Hurrell

    Have a look at the FAQ.

  2. anonymous

    Ah, that clears things up. I was able to download and revert to the promo version. Thanks.

  3. Greg Hurrell

    Excellent, glad to hear it.

  4. Greg Hurrell

    Status changed:

    • From: new
    • To: closed
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