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Bug #110: World of Warcraft prevents Synergy from receiving hot key events

Kind bug
Product Synergy
When Created , updated
Status closed
Reporter Ryan
Tags no tags

Description

I may be alone in this but I love Synergy and play World of Warcraft a lot. I frequently use iTunes and WoW at once. But I notice that a) synergy hot keys don't work when Wow is in the foreground and b) the floater graphic is really flickery and unstable when wow is minimized and i use the hotkeys.

Comments

  1. Greg Hurrell

    Thanks a lot for submitting the report. (As these are really two issues, it should really be two separate reports. I've reworded the summary so that it reflects the first issue. You can always open a separate report for the second issue if you feel it's necessary.)

    1. The hot keys: I think this is a World of Warcraft issue and not a Synergy issue. Synergy doesn't notice or care that any other app in particular is running, and it doesn't modify its behaviour. World of Warcraft is taking control of the keyboard and intercepting hot key events before Synergy gets them.

    Do any other hot key applications work when World of Warcraft is running? I suspect not. I am going to mark this as WONTFIX as there's nothing I can do from my end to change the behaviour. You'll need to contact the World of Warcraft developers and convince them that they shouldn't be intercepting hot key events and preventing them from being passed on.

    2. The flickering: nothing much that can be done about this. There's always room for more optimization in Synergy, and optimization will be done, but it may not fix the underlying issue (which is once again, I suspect, a World of Warcraft issue). I don't know much about World of Warcraft (have never played it), but it probably uses OpenGL. Perhaps it is allocating resources or doing things to the display that cause it to have this effect even when minimized. It may also be something that Apple could improve as far as their OpenGL implementation goes.

    At the level of Synergy, all it's doing is following standard Cocoa drawing practices by drawing the floater from within the -drawRect: method of NSView. It also follows the example provided in Apple's sample code for drawing a rounded transparent window.

    You could open a separate report for this issue, but it's probably not necessary as there are already open reports in the database about optimizing the performance of the floater.

  2. Greg Hurrell

    Marking this one as CLOSED, but feel free to add more comments if you want.

  3. Greg Hurrell

    This is now partially addressed by feature request #524, but it's somewhat of a moot point because World of Warcraft recently added the ability to control iTunes from within the game anyway.

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